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OHQ's documents are adequate evidence of a cost that is payable unless they are shown to be wrong. Customer will certainly use its practical endeavours to inform OHQ of any kind of billing disagreement within fourteen (14) days of receipt of an invoice, following the procedure laid out in Area 15. If Client conflicts a billing, the invoice has to remain to be paid on schedule however OHQ will attribute or refund Consumer if it is later on sensibly figured out by OHQ or according to the dispute resolution process outlined in Section 15 that the invoice was incorrect and the Consumer is entitled to a credit report or reimbursement.

Such modifications might consist of, without limitation, changes for the Subscription Costs or Usage Charges for OHQ Paid Providers, modifications to the usage allocations consisted of in the Pricing Plans, and discontinuation of Pricing Strategies. (a) Each such revision will certainly work after practical advance written notification is supplied to Consumer (as an example, by being posted to the OHQ Website), except that any kind of such modification that affects a Selected Paid Solution will put on Consumer beginning at the beginning of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ provides notice of such alteration to Customer in conformity with Area 16.8.

If Customer does not end its use any damaged Selected Paid Solution before the effective day of such revision, Consumer will be considered to have actually agreed to such revision relative to such Selected Paid Solution. (b) If a Prices Plan picked by Client is ceased, OHQ will offer Client with reasonable advance notice of no less than thirty (30) days and Customer will be offered the alternative of picking a brand-new Prices Plan from then-current pricing strategies provided by OHQ.

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For avoidance of doubt, this paragraph does not relate to changes to the Rate Checklist, which are attended to in Area 7 (outsource receptionist services).1. Customer stands for that all details offered by Client and its customers to OHQ (consisting of, without limitation, all call details and information regarding Customer's Debt Card) is exact, updated and complete at the time it is provided to OHQ

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Consumer needs to at all times follow all laws, policies, standards and codes suitable about its use of OHQ Offerings and the Consumer's supply of its product or services to its customers. Client will not make use of any OHQ Offerings to participate in, or to encourage or assist others to participate in, any type of prohibited or deceptive tasks.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Consumer will incur the suitable Membership Fee for the new Paid Service Term (the ""). The efficient day of such termination will be either (i) the Asked For Discontinuation Day, or must Consumer not mention a Requested Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Consumer terminates according to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will be preserved and the OHQ Offerings available to Customer till the last day of the Last Paid Solution Term (subject to reinstatement charges under stipulation 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit report will be retained by OHQ for future use by Consumer if Customer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Solution, OHQ will not be responsible in any method for answering telephone calls, taking or delivering messages, or performing any various other activities in connection with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ may end Customer's Account and Customer's accessibility to the Account.

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(e) Complying with discontinuation of any kind of OHQ Solutions, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Solutions, OHQ may require that Customer pay a reinstatement fee of $30 (to cover OHQ's affordable prices in refining the reinstatement) Information accumulated by OHQ from Customer and its callers may be made use of, divulged and shared by OHQ in accordance with OHQ's privacy policy as readily available on the OHQ Web Site ("") and as might be amended from time to time.

The Controller hereby designates the Processor relative to processing activities undertaken during the arrangement of receptionist solutions. OHQ and Consumer acknowledge and agree that the Processor undergoes the complying with responsibilities: The Cpu will comply with the appropriate Information Defense Rules and have to: (a) only act upon the created instructions of the Controller and make sure those acting under their authority do the exact same; (b) make certain that individuals refining the data go through a duty of self-confidence; (c) use its finest efforts to secure and shield all individual information from unsanctioned or illegal handling, consisting of (yet not restricted to) unexpected loss, devastation or damages; (d) make certain that all processing meets the requirements of the GDPR and associated Information Security Legislation; (e) make certain that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous authorization of the Controller; educate the Controller of any desired modifications worrying Sub-Processors; they carry out a created contract having the exact same information security commitments as established out in these Terms; comprehend that any failing on the component of the Sub-processor to comply with the Information Protection Rule, the Processor remains completely accountable to the Controller for the efficiency of the Sub-Processor's obligations; and help the Controller in offering subject gain access to and permitting information topics to exercise their civil liberties under the Data Protection Laws.

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The Controller will perform adequate and proper onboarding and due persistance checks for all Cpus, with a complete analysis of the obligatory Information Defense Law requirements. The Controller will confirm that the Cpu has sufficient and recorded processes for information violations, information retention and information transfers in position. The Controller will get evidence from the Cpu as to the: (a) verification and reliability of the staff members utilized by the Cpu; (b) any certifications, accreditations and plans as described in the onboarding process; (c) technical and functional measures used in protecting the Personal Information; and (d) procedures in place for allowing information based on exercise their legal rights, including (however not restricted to), subject access requests, erasure & correction treatments and restriction of processing measures.